Privacy Policy

Last updated: December 2024

1. Introduction

NextArc Training ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

When you fill out our application form, we collect:

  • Full name
  • Email address
  • Phone number
  • Postcode
  • Employer name (if applicable)
  • Course preferences
  • Role (Employer or Learner)
  • Additional messages

Automatically Collected Information

We may also collect information about your device, including your IP address, browser type, operating system, and usage patterns through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

  • Process your application for training courses
  • Contact you regarding your eligibility and course options
  • Provide customer support and respond to your inquiries
  • Send you relevant information about our services
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With government bodies for funding verification and compliance
  • With our trusted partners who assist us in operating our website and providing services
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or merger

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your data
  • Restriction: Request limitation of data processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Our website also uses Google reCAPTCHA to prevent spam and abuse.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not intended for individuals under the age of 19. We do not knowingly collect personal information from children under 19. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@nextarc-training.co.uk

Address: NextArc Training, United Kingdom